Job Description
Are you a people person looking for a rewarding career in customer service? Horizon Hospitality Solutions is currently seeking a dedicated Front Desk Agent to join our team in Wichita, Kansas. We pride ourselves on providing exceptional guest experiences and offer a supportive environment where you can grow professionally without prior experience required.
What We Offer:
- Competitive hourly pay ($15.00 - $18.00)
- Comprehensive training program for new hires
- Flexible shift schedules to accommodate work-life balance
- A positive, team-oriented workplace culture
Join us and become the face of our brand today!
Responsibilities
- Guest Relations: Greet visitors, clients, and staff warmly upon arrival and ensure a welcoming atmosphere.
- Phone Operations: Answer incoming calls professionally, screen and route them to the appropriate department, and take accurate messages.
- Reception Management: Handle check-in and check-out procedures for guests, including verifying information and processing payments.
- Administrative Support: Maintain the front desk area, manage the lobby, and ensure all documents and supplies are organized.
- Cash Handling: Process cash and credit transactions accurately and maintain the petty cash log.
- Shift Coordination: Adhere to the specific shift schedule, including potential night shifts or weekends, as required.
Qualifications
- Communication Skills: Excellent verbal communication skills with a friendly and professional demeanor.
- Experience: No prior experience is necessary; we are looking for attitude and willingness to learn.
- Reliability: Must be punctual, dependable, and able to maintain a consistent attendance record.
- Technology: Basic computer literacy and comfort with standard office software.
- Problem Solving: Ability to handle guest inquiries and resolve issues calmly and efficiently.
- Physical Demands: Ability to stand for extended periods and lift moderate weights (up to 25 lbs).