Job Description
The Grand Dallas Hotel invites energetic individuals to join our elite hospitality team. We are currently seeking dedicated professionals to fill Weekend Shift positions. Whether you are looking for your first job or a new career path in the hotel industry, this is an exceptional opportunity to grow with a leading establishment.
We believe in nurturing talent and providing a supportive environment for all employees. No prior experience is required; we provide comprehensive paid training and mentorship to ensure your success. If you have a positive attitude, a strong work ethic, and a desire to provide outstanding service, we want to meet you.
Join us to enjoy a dynamic work environment, employee dining discounts, and the chance to be part of a team that creates unforgettable guest experiences.
Responsibilities
- Assist guests with check-in and check-out procedures efficiently and professionally.
- Maintain a clean, welcoming, and organized lobby and public areas throughout the weekend shifts.
- Answer incoming phone calls and emails, providing accurate information and resolving inquiries.
- Process payments, handle cash transactions, and manage reservations accurately.
- Collaborate with the housekeeping and maintenance teams to address guest requests promptly.
- Uphold the hotel’s brand standards and safety protocols at all times.
- Provide exceptional customer service and resolve minor guest issues on the spot.
Qualifications
- No prior experience required – We are looking for the right attitude and willingness to learn.
- Ability to work weekends (Saturday and Sunday) and holidays as scheduled.
- Strong communication skills and a friendly, approachable demeanor.
- Basic computer literacy and ability to learn new software quickly.
- High school diploma or GED equivalent preferred.
- Ability to stand for extended periods and lift light objects (up to 20 lbs).