Job Description
Join our award-winning hospitality team as a Front Desk Agent! No experience neededâwe provide comprehensive training to launch your career in luxury guest services. Enjoy competitive pay, health benefits, and opportunities for advancement in a dynamic downtown Tampa environment.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations, room assignments, and billing inquiries
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest complaints with empathy and solution-oriented approaches
- Maintain accurate guest records and confidential information
- Support concierge services and local area recommendations
Qualifications
- No prior experience requiredâtraining provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- Flexibility to work weekends and holidays