Job Description
Join Our Team Today! We Are Hiring Front Desk Agents in Orlando, FL.
Are you a people person looking for a stable job with weekly pay? Serenity Inn & Suites is looking for enthusiastic individuals to join our front desk team. No prior experience is necessary—we provide full training!
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a comfortable and memorable stay. We value customer service and offer a fun, supportive work environment.
Responsibilities
- Check guests in and out efficiently, ensuring all paperwork is completed accurately.
- Answer multi-line phones and respond to guest inquiries via email or in-person.
- Process payments and handle cash deposits with strict accuracy.
- Assist guests with local recommendations, directions, and hotel amenities.
- Perform light administrative duties and maintain the cleanliness of the lobby.
- Handle minor maintenance requests and coordinate with housekeeping.
Qualifications
- No experience required; just a great attitude and willingness to learn.
- High school diploma or GED preferred.
- Strong communication skills and a friendly demeanor.
- Ability to stand for long periods and work in a fast-paced environment.
- Basic computer literacy (we will train you).
- Must be available to work weekends and holidays.