Job Description
Are you looking to launch a rewarding career in the dynamic hospitality industry? Horizon Hospitality Group is currently seeking a friendly and professional Front Desk Agent to join our growing team in Wichita, KS.
We believe that attitude matters more than experience. If you have a great personality, strong communication skills, and a genuine desire to serve others, we want to train you! We offer comprehensive onboarding and a supportive environment to help you thrive.
Why You’ll Love Working Here:
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- No Experience Needed: We provide full training for the right candidates.
- Modern Environment: Work in a clean, safe, and professionally managed facility.
- Employee Benefits: Access to health insurance and paid time off.
- Career Growth: Opportunities for advancement within the company.
Don't let a lack of experience stop you from pursuing your dream job. Apply today and become the welcoming face of Horizon Hospitality Group!
Responsibilities
- Greet guests and visitors warmly upon arrival and manage the front desk operations efficiently.
- Answer, screen, and forward phone calls in a professional, courteous manner.
- Assist guests with check-ins, check-outs, and room reservations using property management software.
- Handle incoming inquiries and resolve basic customer issues with patience and empathy.
- Update guest records, handle mail, and manage the lobby area's cleanliness and organization.
- Collaborate with housekeeping and maintenance teams to ensure a high-quality guest experience.
Qualifications
- No prior hospitality experience required; we are looking for eager learners.
- Excellent verbal communication and interpersonal skills.
- Basic proficiency with computers and office software.
- A positive, friendly, and customer-centric attitude.
- Ability to multi-task and remain calm in a busy environment.
- Reliability, punctuality, and a strong work ethic.