Job Description
Join Oceanview Resorts & Suites, Jacksonville's premier waterfront destination, as a Hotel Front Desk Agent! We're seeking passionate hospitality professionals to deliver exceptional guest experiences with weekly pay and a supportive team environment. Enjoy competitive benefits, career advancement opportunities, and the chance to work in one of Florida's most vibrant cities. Apply today and start your rewarding hospitality career!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Resolve guest inquiries and complaints with professionalism and empathy
- Process payments, manage cash floats, and maintain financial records
- Coordinate housekeeping and maintenance requests for guest rooms
- Promote hotel services and local attractions to enhance guest satisfaction
- Maintain a clean, organized front desk and lobby area
- Collaborate with housekeeping, valet, and management teams
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with property management systems (e.g., Opera)
- Ability to handle cash transactions accurately
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy and multitasking abilities
- Valid Florida driver's license (for valet coordination)