Job Description
Join our award-winning hospitality team at Mountain View Resorts in beautiful Colorado Springs! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our front desk. No prior experience required – we provide comprehensive training for motivated team players. Enjoy flexible schedules, competitive pay, and a supportive work environment in the heart of the Rockies. Perfect for students, career-changers, or anyone seeking part-time work in a dynamic hospitality setting.
Responsibilities
- Warmly greet and check-in/check-out guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and coordinate with housekeeping/maintenance teams
- Operate hotel management software and POS systems
- Maintain accurate guest records and confidential information
- Process payments and manage cash drawer procedures
- Provide local attraction recommendations and concierge services
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No hospitality experience required – training provided
- Must be available to work evenings, weekends, and holidays