Job Description
Join our award-winning downtown hotel team as a Weekend Shift Associate! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a supportive team environment while serving visitors to Omaha's vibrant entertainment district. Perfect candidates thrive in fast-paced settings and take pride in creating memorable stays.
Responsibilities
- Handle guest check-ins/checkouts with efficiency and warmth
- Manage reservations and room assignments accurately
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Monitor lobby activity and ensure guest safety
- Operate hotel management systems and POS terminals
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Weekend availability mandatory (Fri-Sun evenings)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency with reservation systems
- Valid Nebraska driver's license (if required for errands)