Job Description
Join our award-winning team as a Front Desk Agent at Grand View Hospitality! We're seeking enthusiastic individuals to create memorable first impressions for our guests. This entry-level position offers comprehensive training and growth opportunities within the hospitality industry. If you're passionate about customer service and thrive in dynamic environments, this is your perfect career starter.
What We Offer:
- Flexible part-time schedule (20-25 hours/week)
- Free employee meals and uniform
- Complimentary hotel stay discounts
- On-the-job training and certification programs
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservation systems and room assignments
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through professional appearance and conduct
- Assist with special event preparations and guest requests
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED)
- Basic computer literacy (MS Office suite)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Professional demeanor and positive attitude
- Availability to work weekends and holidays
- Must pass background check