Job Description
Join our award-winning team as a Front Desk Agent where your smile makes the first impression! We're seeking energetic individuals to deliver exceptional guest experiences at our premier Baltimore location. No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy flexible scheduling, competitive pay, and a vibrant team environment in Maryland's most exciting city.
Responsibilities
- Warmly greet and register guests with efficient check-in/check-out procedures
- Manage reservations via our digital systems and handle guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly to ensure satisfaction
- Uphold cleanliness and professional standards at the front desk area
- Support hotel promotions and local activity recommendations
Qualifications
- No experience required – comprehensive training provided
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy (training available)
- Professional appearance and positive attitude
- Flexible availability including weekends/holidays
- High school diploma or equivalent
- Valid work authorization