Job Description
Join our dynamic hospitality team at Oceanview Hotel & Resort, where every guest interaction creates memorable experiences. We're seeking enthusiastic individuals to fill our part-time Front Desk Agent positions in sunny Long Beach, CA. No prior experience required – we provide comprehensive training! As the first point of contact, you'll be the heart of our guest experience, ensuring seamless check-ins and delivering exceptional service with a smile. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in the thriving tourism industry of Southern California.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (18+ years old)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Availability to work weekends and holidays