Job Description
Join our award-winning team at Grand Plaza Hotel, Oklahoma City's premier luxury destination! We're seeking charismatic Front Desk Agents to create unforgettable guest experiences. This part-time role offers flexible scheduling while delivering exceptional hospitality in our vibrant downtown location. If you're passionate about service excellence and thrive in fast-paced environments, apply today to become part of our dynamic hotel family!
Responsibilities
- Check-in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room occupancy
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize hotel management systems (Opera/PMS)
Qualifications
- 1+ years hotel front desk or customer service experience
- Exceptional communication and problem-solving skills
- Proficiency with PMS systems (Opera preferred)
- Ability to work flexible shifts including weekends
- Strong attention to detail and organizational skills
- Valid Oklahoma hospitality certification preferred
- Basic math and cash handling abilities