Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in our downtown Jacksonville property. This part-time role offers flexible shift work including evenings, weekends, and holidays. Enjoy competitive pay, free parking, and a dynamic team environment. If you thrive in fast-paced settings and have a passion for hospitality, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Proficiency in hotel management software (Opera, etc.)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Professional appearance and positive attitude