Job Description
Join our vibrant hospitality team at Pacific Gateway Hotel & Resort! We're seeking enthusiastic individuals to create memorable guest experiences as Front Desk Agents. Perfect for career changers or recent graduates, this role offers comprehensive training in a dynamic beachfront setting. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the hospitality industry.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
Qualifications
- No prior experience required - we provide full training!
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer literacy (typing 25+ WPM)
- Ability to stand for extended periods
- Flexibility to work evenings/weekends
- Positive attitude and problem-solving abilities