Job Description
Join our award-winning team at Hospitality Plus Baltimore as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No experience required – we provide comprehensive training to launch your hospitality career in a vibrant urban setting.
Enjoy flexible scheduling, competitive pay, and a supportive work environment. Perfect for students, career changers, or those seeking supplemental income. Apply today and become the welcoming face of our downtown hotel!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- Flexible availability including evenings and weekends
- Valid work authorization required