Job Description
Join our dynamic team at Grand Hospitality Austin as a Part-Time Front Desk Agent! We're seeking enthusiastic individuals to create exceptional guest experiences at our premier downtown location. Perfect for students, career changers, or anyone seeking flexible hours – no prior experience required! Enjoy competitive pay, complimentary parking, and a supportive work environment. Apply today to start your hospitality journey!
Responsibilities
- Deliver warm, personalized check-in/check-out experiences for guests
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Utilize hotel management software efficiently
Qualifications
- No prior experience required – we provide comprehensive training
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Strong problem-solving abilities
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and genuine hospitality passion
- High school diploma or equivalent