Job Description
Join our award-winning hospitality team as a Front Desk Agent at the heart of Nashville's vibrant music scene! We're seeking enthusiastic individuals to deliver exceptional guest experiences without requiring prior experience. Perfect for students or career changers looking to enter the hospitality industry. Enjoy flexible hours, competitive pay, and a supportive work environment in Music City's premier downtown location.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet services and concierge requests
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Flexible availability including nights/weekends
- No prior experience necessary - we provide comprehensive training!