Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. This part-time role offers competitive pay, dynamic work environment, and opportunities for advancement. If you thrive in fast-paced settings and value customer satisfaction, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Proficiency in hotel property management systems
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling aptitude
- Valid Illinois driver's license (if required for duties)