Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking energetic and customer-focused individuals to deliver exceptional guest experiences at our front desk. This part-time role is perfect for students, career changers, or anyone seeking flexible hours while building valuable skills in the hospitality industry. No prior experience required – we provide comprehensive training!
Our team thrives on creating memorable stays for visitors from around the world. Enjoy a supportive work environment with competitive pay, complimentary meal benefits, and opportunities for advancement. Albuquerque's vibrant culture and stunning landscapes await you just minutes from our downtown location.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with accuracy
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- No experience required – full training provided
- Flexibility to work evenings, weekends, and holidays
- Valid New Mexico driver's license preferred