Job Description
Join our award-winning team at Hospitality Plus Inc. as a Front Desk Agent and become the heart of our guest experience! We're seeking charismatic individuals to deliver exceptional service at our premium Wichita location. Enjoy flexible hours, competitive pay, and a vibrant work culture. Perfect for students and hospitality enthusiasts looking to grow their careers in a supportive environment.
Responsibilities
- Provide warm, personalized check-in/check-out services for all guests
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems efficiently
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency in reservation software (e.g., Opera, Delphi)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling abilities
- Positive attitude and professional appearance