Job Description
Join our award-winning team at Grand Plaza Hotel, where we redefine hospitality excellence in the heart of Minneapolis. We're seeking passionate individuals to deliver exceptional guest experiences as Front Desk Agents. No prior experience required – we provide comprehensive training! This part-time role offers flexible scheduling and opportunities for growth in the hospitality industry. If you're a people person with a knack for creating memorable moments, apply today and start your journey with us.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle reservations and modify bookings with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and demeanor
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Positive attitude and commitment to guest satisfaction
- Flexible availability including nights/weekends
- No prior experience required – training provided!