Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent! We're seeking a dynamic and customer-focused professional to deliver exceptional guest experiences in the heart of San Antonio. This part-time role is perfect for hospitality enthusiasts seeking flexible hours while working in a vibrant downtown location.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using Opera property management system
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through meticulous attention to detail
Qualifications
- 1+ years front desk or customer service experience in hospitality
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends, nights, and holidays
- Basic knowledge of San Antonio attractions and local area
- Valid Texas driver's license (for vaifn shuttle duties if applicable)