Job Description
We are seeking a dynamic and welcoming Part-Time Front Desk Agent to join our team in the heart of Minneapolis. As the face of our brand, you will ensure every guest feels valued and comfortable from the moment they arrive. We pride ourselves on delivering exceptional service in a modern, high-energy environment.
Why Apply?
- Competitive hourly wage of $18.00 - $22.00
- Flexible scheduling to fit your lifestyle
- Employee discounts on dining and room stays
- Opportunity for career growth within the hospitality industry
If you have a passion for hospitality and enjoy working in a fast-paced team setting, we want to hear from you.
Responsibilities
- Greet and welcome guests warmly upon arrival, creating a positive first impression.
- Process check-ins and check-outs efficiently using the hotel Property Management System (PMS).
- Answer incoming phone calls and emails with professionalism and courtesy.
- Assist guests with inquiries regarding local attractions, dining, and hotel amenities.
- Handle cash and credit card transactions accurately and securely.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Resolve guest concerns and complaints with patience and a problem-solving mindset.
Qualifications
- High school diploma or GED equivalent required.
- Previous front desk or hospitality experience is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Ability to stand for long periods and lift moderate weights (up to 25 lbs).
- Basic computer literacy and typing proficiency.
- A professional appearance and a friendly, outgoing personality.