Job Description
Join our award-winning team at Seaside Hospitality Group as a Part-Time Front Desk Agent in sunny Long Beach! We're seeking energetic professionals to create memorable guest experiences while enjoying flexible shifts and competitive pay. As a key ambassador of our luxury coastal property, you'll handle check-ins, manage reservations, and resolve inquiries with flair. Perfect for students or career changers seeking work-life balance in California's vibrant hospitality scene. Training provided, advancement opportunities available.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Process payments, handle cash transactions, and maintain accurate records
- Respond to guest inquiries with exceptional service and local recommendations
- Coordinate housekeeping and maintenance requests to ensure guest satisfaction
- Operate multi-line phone systems and manage reservation bookings
- Uphold brand standards while maintaining a clean, welcoming lobby environment
- Assist with basic administrative tasks and report generation
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months customer service or front desk experience
- Proficiency in hotel management systems (Opera, Cloudbeds)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math skills for cash handling and billing
- Valid California driver's license (for occasional errands)
- Positive attitude and ability to thrive in fast-paced environments