Job Description
Join the vibrant hospitality team at Grand Hotel Indianapolis as a Night Auditor. This critical overnight role ensures seamless hotel operations while delivering exceptional guest experiences during evening hours. If you're a detail-oriented professional seeking a dynamic shift-based position in a luxury downtown setting, we invite you to apply.
Responsibilities
- Perform end-of-day reconciliation of guest accounts and financial transactions
- Manage check-in/check-out processes for late arrivals and early departures
- Monitor security systems and respond to emergency protocols
- Handle guest inquiries and resolve service issues with professionalism
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance teams for overnight operations
- Execute opening procedures for next-day operations
Qualifications
- 1+ years hotel or hospitality experience required
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional attention to detail and numerical accuracy
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Basic knowledge of hotel safety and emergency procedures
- Valid Indiana driver's license preferred