Job Description
Join our award-winning team at Omaha Grand Hotel as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our vibrant downtown location. No prior experience required—just a passion for hospitality and a willingness to learn. Enjoy flexible scheduling, competitive pay, and opportunities for advancement within our luxury hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Process payments and maintain accurate financial records
- Address guest inquiries with professionalism and warmth
- Coordinate with housekeeping and maintenance teams
- Operate phone systems and manage communications
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- No experience required—training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Availability for evenings, weekends, and holidays
- Must pass background check