Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Denver as a Part-Time Front Desk Agent! We're seeking dynamic professionals to deliver exceptional guest experiences during flexible shifts. Perfect for students or those seeking work-life balance, this role offers competitive pay and growth opportunities in Denver's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently while maintaining a warm, welcoming demeanor
- Manage reservations using Opera property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute safety and emergency procedures
- Upsell hotel amenities and services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and multitasking abilities
- Proficiency with hotel management software
- Flexible availability including nights/weekends
- Basic math and cash handling skills
- Professional appearance and positive attitude