Job Description
Join our award-winning hospitality team as a Front Desk Agent in the heart of New York, Illinois! We're seeking charismatic individuals to deliver exceptional guest experiences during flexible shifts. Perfect for students or professionals seeking work-life balance, this role combines customer service excellence with operational precision. Enjoy competitive pay, complimentary meals, and a vibrant work environment where your smile makes a difference. Apply today and become the face of our luxury property!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with meticulous attention to detail
- Process payments and handle cash transactions accurately
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- Previous front desk or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Fidelio)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling skills
- Professional appearance and positive attitude