Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences at our premier Virginia Beach location. This entry-level role is your gateway to a thriving hospitality career, offering comprehensive training and growth opportunities. If you're passionate about creating memorable stays and thrive in a dynamic environment, we want to meet you!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain financial transactions
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to multitask in fast-paced settings
- Flexible availability including nights/weekends
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US