Job Description
We are seeking a dynamic and welcoming Front Desk Agent to join our growing team in the heart of Colorado Springs. If you are a people person looking for a role with no prior experience required, we want to hear from you!
As the face of our establishment, you will set the tone for our guests' stay. We pride ourselves on exceptional service and are looking for individuals who share our passion for hospitality. Enjoy a flexible schedule and a supportive team environment.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- No experience necessary—full training provided.
- Employee discounts on dining and amenities.
- Modern, smoke-free workplace.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Handle check-in and check-out procedures efficiently using our property management system.
- Answer incoming calls, manage the front desk switchboard, and relay messages accurately.
- Maintain the cleanliness and organization of the front desk area and lobby at all times.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Process payments and manage petty cash with strict accuracy.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills and a friendly, professional demeanor.
- Basic computer proficiency and familiarity with POS systems is a plus.
- Ability to stand for extended periods and lift moderate amounts of luggage (up to 25 lbs).
- Flexibility to work varying shifts, including weekends and holidays.
- A valid driver's license is preferred but not mandatory.