Job Description
Are you a people person looking for a flexible opportunity in the heart of Memphis? Memphis Premier Hotel & Suites is currently seeking a dedicated Front Desk Agent to join our welcoming team. We pride ourselves on exceptional hospitality and offer no prior experience necessary—we provide comprehensive on-the-job training to get you started on the right foot.
In this role, you will be the friendly face of our establishment, ensuring every guest feels valued from the moment they arrive. If you have a positive attitude, strong communication skills, and a desire to grow within the hospitality industry, we want to meet you!
Why Join Us?
- Flexible Scheduling: Work around your personal life with our part-time shifts.
- Competitive Pay: Earn a competitive hourly wage with opportunities for performance bonuses.
- No Experience Needed: We train our own! Perfect for students or career changers.
- Growth Opportunities: Potential for full-time hours and advancement within the hotel.
Responsibilities
- Greet and welcome guests warmly upon arrival, checking them in with efficiency and a smile.
- Answer incoming phone calls and manage correspondence professionally.
- Assist with guest inquiries regarding local attractions, dining, and amenities.
- Process payments accurately and maintain the front desk area in a tidy and organized condition.
- Handle basic administrative tasks such as filing, data entry, and maintaining guest records.
- Assist in coordinating room service requests and housekeeping communications.
Qualifications
- High school diploma or GED is preferred but not strictly required.
- Strong interpersonal and communication skills.
- Ability to work independently while maintaining a high standard of customer service.
- Basic computer literacy and familiarity with POS systems is a plus.
- Reliable, punctual, and available to work weekends and holidays.
- A friendly demeanor and a genuine willingness to learn.