Job Description
Join our vibrant team at Coastal Hospitality Group as a Front Desk Agent in sunny Long Beach! We're seeking enthusiastic individuals to create memorable guest experiences at our oceanfront property. No prior experience needed – we provide comprehensive training to launch your hospitality career. Enjoy flexible schedules, competitive pay, and a supportive work environment. Perfect for students or career-changers looking to grow in the service industry.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Efficiently manage check-in/check-out procedures using property management systems
- Handle guest inquiries, resolve concerns, and coordinate special requests
- Process payments, manage reservations, and maintain accurate records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and maintain a pristine front desk environment
Qualifications
- No experience required – entry-level welcome!
- Outstanding communication and interpersonal skills
- Positive, approachable demeanor with a passion for service
- Basic computer proficiency and willingness to learn new systems
- Ability to multitask in a fast-paced setting
- Reliable scheduling and punctuality
- High school diploma or equivalent (preferred)