Job Description
Join the dynamic team at Grand Plaza Hospitality in the heart of Philadelphia, PA. We are currently seeking a friendly and organized Front Desk Agent to join our part-time staff. This is a fantastic opportunity for individuals looking to start a career in the hospitality industry with no prior experience required.
As the first point of contact for our valued guests, you will play a crucial role in ensuring a welcoming and seamless experience. We pride ourselves on exceptional customer service and offer a supportive environment where you can grow your skills.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00)
- Flexible part-time schedule
- Opportunity for growth within the hospitality industry
- Training provided for all new hires
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Process check-ins and check-outs efficiently using hotel management software.
- Answer and direct incoming phone calls and emails promptly.
- Manage the front desk area, including answering inquiries and handling mail/packages.
- Maintain the cleanliness and organization of the lobby and reception desk.
- Assist guests with directions, recommendations, and any special requests.
Qualifications
- High school diploma or GED equivalent.
- Must be friendly, approachable, and possess a positive attitude.
- Basic computer literacy and typing skills are required.
- Ability to work flexible shifts, including weekends and evenings.
- Strong communication and interpersonal skills.
- Valid driver's license is a plus but not mandatory.