Job Description
Welcome to Apex Professional Services, a dynamic organization located in the heart of Raleigh, NC. We are currently seeking a dedicated and welcoming Front Desk Agent to join our team. This is an excellent opportunity for motivated individuals looking to launch a career in the administrative or hospitality sector with no prior experience necessary.
We pride ourselves on providing top-tier service to our clients and visitors. As the face of our company, you will be the first point of contact, setting the tone for every interaction. We offer comprehensive training, a supportive team culture, and competitive benefits for full-time employees.
Why You'll Love Working With Us
- No Experience Needed: We provide paid training to get you up to speed.
- Competitive Pay: Earn between $16.00 and $18.00 per hour.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Modern Environment: Work in a professional, well-maintained facility.
Responsibilities
- Reception Duties: Greet all visitors and clients warmly, ensuring a professional and welcoming atmosphere at the front desk.
- Communication: Answer incoming phone calls, route them to the appropriate departments, and take accurate messages.
- Administrative Support: Manage the reception area, handle incoming and outgoing mail, and perform basic data entry.
- Scheduling: Assist with scheduling appointments and maintaining the reception area calendar.
- Customer Service: Address inquiries from visitors and clients with patience and efficiency.
Qualifications
- Education: High school diploma or equivalent is preferred.
- Experience: No prior experience required. A willingness to learn is essential.
- Skills: Basic computer proficiency (typing and navigating windows/macOS) is helpful but not required.
- Attributes: Strong interpersonal skills, a friendly demeanor, and excellent organizational abilities.
- Availability: Must be available to work full-time, including weekends and some evenings.