Job Description
Are you a dedicated professional seeking a stable, full-time opportunity in a dynamic environment?
We are currently seeking a highly organized and personable Shift Work Front Desk Agent to join our growing team in Columbus, Ohio. As the first point of contact for our clients and visitors, you will play a pivotal role in maintaining our reputation for exceptional service and security.
This position offers the stability of full-time employment with the flexibility of shift work, ensuring a perfect work-life balance.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00).
- Comprehensive health, dental, and vision insurance.
- Shift differentials for evening and night shifts.
- Opportunities for career advancement within the organization.
Responsibilities
- Manage front desk operations during rotating shifts (Day, Evening, Night) with accuracy and professionalism.
- Greet all visitors, clients, and employees with a warm, welcoming demeanor and direct inquiries to the appropriate personnel.
- Answer and screen incoming phone calls efficiently, taking accurate messages when necessary.
- Monitor building security systems, including access control and surveillance cameras, to ensure a safe environment.
- Handle incoming mail and packages, distributing them promptly to the correct departments.
- Assist with administrative tasks such as data entry, filing, and maintaining visitor logs.
- Perform light custodial duties to ensure the reception area and lobby remain tidy and presentable.
Qualifications
- High school diploma or GED required; post-secondary education in hospitality or business administration is a plus.
- Previous experience in a front desk, hospitality, or customer service role preferred.
- Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills with a professional telephone manner.
- Ability to work flexible shifts, including weekends, holidays, and rotating night shifts.
- Must possess a valid driver's license and reliable transportation.