Job Description
We are looking for dedicated Shift Managers and Part-Time Staff to join our dynamic team in Philadelphia, Pennsylvania. Our hotel offers a vibrant work environment where you can build a rewarding career in the hospitality industry.
As a key member of our team, you will ensure our guests receive the highest standard of service while managing daily operations efficiently. If you thrive in a fast-paced setting and enjoy helping others, we want to meet you.
Benefits Include:
- Flexible scheduling for students and professionals.
- Competitive hourly pay and performance bonuses.
- Discounted hotel stays and dining.
- Free training and career advancement opportunities.
Responsibilities
- Manage front desk operations, including check-ins, check-outs, and room assignments.
- Handle guest inquiries, complaints, and requests with professionalism and efficiency.
- Monitor building security and safety protocols to ensure a secure environment.
- Coordinate with housekeeping and maintenance teams to maintain high cleanliness standards.
- Process payments and manage cash drawers accurately.
- Assist in training new staff members and enforcing company policies.
- Ensure the lobby and public areas are welcoming and well-maintained.
Qualifications
- Previous experience in hospitality, customer service, or shift management is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- High school diploma or GED equivalent required.
- Basic computer proficiency and familiarity with property management systems.
- A positive attitude and a passion for service excellence.