Job Description
Join our award-winning hotel team in Chicago, IL and Ohio! We're urgently hiring passionate hospitality professionals for immediate shift-based positions. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a luxury environment.
As a key member of our operations team, you'll deliver exceptional guest experiences while maintaining high standards of service. We offer comprehensive training, employee benefits, and a dynamic workplace culture where your contributions are valued.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room assignments and inventory with precision
- Respond promptly to guest requests and resolve issues
- Collaborate with housekeeping and maintenance teams
- Adhere to safety protocols and emergency procedures
- Process payments and manage cash handling
- Maintain accurate records using hotel management systems
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability for day/night/weekend shifts
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer proficiency (POS systems)
- Valid driver's license (for Ohio locations)
- Ability to stand/walk for extended periods