Job Description
Welcome to Horizon Hospitality Group, where we believe in providing exceptional service from the moment our guests walk through the door. We are currently seeking a Front Desk Agent to join our growing team in Raleigh, NC. This is an entry-level position perfect for those looking to start a career in hospitality and customer service.
As the face of our establishment, you will play a crucial role in creating a welcoming environment for visitors and clients. We offer flexible shift work schedules to accommodate various lifestyles, making this an ideal opportunity for students or those seeking work-life balance.
Why Join Us?
- Competitive hourly wage ($16.00 - $22.00).
- Health, dental, and vision insurance for full-time employees.
- Employee discount programs and referral bonuses.
- Opportunities for advancement within the company.
Responsibilities:
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage front desk operations, including answering multi-line phones and directing calls.
- Process check-ins, check-outs, and handle guest inquiries efficiently.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with administrative tasks such as filing, data entry, and mail distribution.
- Handle cash handling and petty cash management accurately.
Qualifications:
- High school diploma or equivalent required.
- Previous customer service or front desk experience is a plus but not required for entry-level candidates.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency with basic computer programs (Microsoft Office Suite).
- A professional appearance and demeanor.
Take the next step in your career with Horizon Hospitality Group today. Apply now!
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage front desk operations, including answering multi-line phones and directing calls.
- Process check-ins, check-outs, and handle guest inquiries efficiently.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with administrative tasks such as filing, data entry, and mail distribution.
- Handle cash handling and petty cash management accurately.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or front desk experience is a plus but not required for entry-level candidates.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency with basic computer programs (Microsoft Office Suite).
- A professional appearance and demeanor.