Job Description
Join Boston's premier hospitality team as a Hotel Associate! No prior experience required – we provide comprehensive training for motivated individuals seeking flexible part-time work. Enjoy competitive pay, dynamic shifts, and opportunities for career growth within our luxury downtown location. Perfect for students, career changers, or anyone seeking a welcoming work environment with advancement potential.
Responsibilities
- Delight guests with exceptional front desk services including check-ins, check-outs, and concierge support
- Handle guest inquiries via phone, email, and in-person with professionalism and warmth
- Maintain pristine guest rooms and common areas following strict cleanliness protocols
- Assist with event setup and meeting room preparations for corporate clients
- Collaborate with housekeeping, maintenance, and management teams seamlessly
- Process payments and manage reservation systems accurately
- Uphold brand standards for safety, security, and guest satisfaction
Qualifications
- No prior hotel experience required – we train passionate beginners!
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent (currently enrolled students welcome)
- Positive attitude and commitment to teamwork
- Basic computer literacy (training provided for reservation systems)
- Authorization to work in the United States