Job Description
We are seeking a professional and welcoming Front Desk Agent to join our high-performing team in San Francisco, CA. As the first point of contact for our guests, you will set the tone for their entire stay. We are currently in urgent need of dedicated individuals ready to deliver exceptional service in a fast-paced environment.
Why Apply?
- Competitive hourly pay ranging from $18.00 to $25.00.
- Flexible shift work opportunities to suit your lifestyle.
- Employee discounts and referral bonuses.
- Training and career advancement within the hospitality industry.
If you have a passion for customer service and thrive in a dynamic setting, we want to hear from you.
Responsibilities
- Check guests in and out efficiently, ensuring all necessary paperwork and payments are processed accurately.
- Answer incoming calls and route them to the appropriate departments or take detailed messages.
- Greet visitors and guests with a warm, professional demeanor.
- Handle guest inquiries, requests, and complaints with patience and professionalism.
- Manage the front desk area to ensure it is clean, organized, and fully stocked.
- Maintain a current log of room availability and reservations.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or hospitality role is preferred but not required for the right candidate.
- Strong verbal communication and interpersonal skills.
- Ability to work a variety of shifts, including weekends and holidays.
- Proficiency with Microsoft Office Suite and property management software.
- Must possess a valid California driver's license and reliable transportation.