Job Description
We are seeking a dynamic and professional Front Desk Agent to join our award-winning hospitality team in the heart of Sacramento.
As a Shift Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. We pride ourselves on exceptional service and are looking for someone who embodies professionalism, energy, and a genuine passion for helping others.
Why Join Our Team?
- Competitive hourly wage ranging from $18.00 to $22.00.
- Flexible shift work options designed to fit your lifestyle.
- Comprehensive benefits package for eligible employees.
- Clear pathways for career advancement within the hotel group.
Responsibilities
- Greet and welcome guests warmly, ensuring a smooth check-in and check-out process.
- Manage high-volume phone lines and guest inquiries with professionalism and efficiency.
- Handle cash transactions accurately and process credit card payments securely.
- Assist guests with local recommendations, directions, and special requests.
- Monitor building security and handle emergency situations calmly.
- Maintain the cleanliness and organization of the front desk area and lobby.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency in Microsoft Office and property management systems.
- Must possess a valid driver's license.