Job Description
Join our dynamic hospitality team as a Front Desk Agent in Detroit! We're seeking energetic professionals for shift-based roles with daily pay options. Perfect for students, gig workers, or those seeking flexible income. Enjoy competitive hourly rates, immediate pay processing, and a vibrant downtown location. No long wait for your paycheck – work today, get paid tomorrow!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle reservations, payments, and billing inquiries
- Operate hotel management systems (PMS) and communication tools
- Address guest concerns and escalate issues to management
- Maintain lobby cleanliness and security standards
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer accountability
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency and POS system knowledge
- Professional appearance and positive demeanor
- Ability to stand for extended periods and lift 25 lbs