Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of Minneapolis! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced environment. Immediate full-time positions with flexible shift schedules available. If you thrive in customer-facing roles and want to start your career today, apply now!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and reporting
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Proficiency with reservation systems (e.g., Opera, PMS)
- Basic math and cash handling abilities
- Positive attitude and team player mentality