Job Description
Are you a people person looking for a rewarding career in Mesa, Arizona? Mesa Community Hospital is seeking a dedicated Front Desk Agent to join our dynamic team. We pride ourselves on providing exceptional patient and guest experiences, and we need a reliable professional to manage our front-line operations.
As a Front Desk Agent, you will be the first point of contact for our valued visitors. We offer a supportive work environment with competitive benefits and the flexibility of shift work to accommodate your lifestyle. If you thrive in a fast-paced setting and enjoy helping others, we want to meet you.
Why Join Us?
- Competitive hourly pay ($15.00 - $22.00).
- Comprehensive medical, dental, and vision insurance.
- Flexible shift schedules to balance work and life.
- Professional development opportunities.
- A welcoming and inclusive workplace culture in Mesa.
Responsibilities
- Greet visitors and patients warmly and professionally upon arrival.
- Manage incoming calls, direct inquiries, and screen visitors efficiently.
- Check in/out guests and process payments accurately using hospital systems.
- Update and maintain accurate records in the patient management system.
- Assist with scheduling appointments and managing the reception area.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Handle sensitive information with the highest level of confidentiality.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service, hospitality, or medical reception is preferred but not mandatory.
- Strong computer proficiency (Microsoft Office Suite and EMR experience a plus).
- Excellent verbal and written communication skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Professional appearance and demeanor.
- Must be reliable, detail-oriented, and able to multitask.