Job Description
The Grand New York Hotel is seeking a dedicated and enthusiastic Front Desk Agent to join our dynamic team. If you are looking for entry-level hotel jobs in New York that offer a vibrant atmosphere and the chance to work in a prestigious setting, we want to meet you.
As a key member of our front-of-house team, you will be the face of our brand, ensuring our guests have an unforgettable stay. We offer competitive shift work schedules, comprehensive training, and a pathway to a successful career in the hospitality industry.
Why Join Us?
- Competitive hourly wage ($20 - $25/hr)
- Health, dental, and vision insurance available.
- Employee discounts on dining and room stays.
- Opportunities for advancement within the property.
- Modern, smoke-free work environment.
Apply today to start your journey with Hotel Jobs in New York!
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Check guests in and out efficiently, verifying all payment details and room types.
- Manage the hotel switchboard and handle incoming and outgoing calls with courtesy.
- Assist with reservations, inquiries, and providing directions or local recommendations.
- Process cash and credit transactions accurately and reconcile daily reports.
- Ensure the front desk area is clean, organized, and presentable at all times.
- Perform night audit duties, including balancing accounts and preparing daily reports.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or hospitality experience is preferred but not mandatory (we train).
- Strong communication skills and a friendly, approachable personality.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Ability to stand for extended periods and lift moderate amounts of luggage (up to 25 lbs).
- Must possess a valid driver's license.