Job Description
Are you seeking an urgent hiring opportunity in the hospitality sector? Pacific Coast Hospitality Group is currently looking for a dedicated and professional Shift Work Front Desk Agent to join our dynamic team in San Diego, CA.
We pride ourselves on delivering exceptional guest experiences. In this role, you will be the face of our brand, ensuring our guests feel welcomed and valued from the moment they arrive. We offer a competitive salary, flexible shift work options, and a supportive work environment.
What We Offer:
- Competitive Pay: $18.00 - $22.00 per hour
- Flexible Shift Schedules
- Comprehensive Health Benefits
- Employee Discount Programs
Don't miss your chance to work in one of San Diego's premier locations. Apply today to become part of our team!
Responsibilities
- Greet and welcome guests warmly, managing the check-in and check-out processes with efficiency and professionalism.
- Handle all incoming phone calls, emails, and correspondence in a timely and courteous manner.
- Resolve guest inquiries, complaints, and special requests immediately to ensure a positive guest experience.
- Monitor front desk security and safety protocols to protect guests and property.
- Process payments accurately and manage cash handling responsibilities.
- Assist with administrative duties, including filing, data entry, and maintaining guest records.
- Coordinate with housekeeping and maintenance teams to ensure room readiness and facility upkeep.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in front desk operations, hospitality, or customer service is highly preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in Microsoft Office Suite and property management systems.
- Must be reliable, detail-oriented, and have a professional demeanor.