Job Description
Join our dynamic hospitality team as a Front Desk Agent where your dedication meets daily rewards! We're seeking energetic professionals to manage guest experiences at our premier Tampa location. Enjoy the flexibility of shift work with immediate daily pay through our innovative payroll system. As the first point of contact, you'll create memorable stays while advancing your customer service career in a supportive environment.
Responsibilities
- Efficiently check-in/check-out guests using property management systems
- Handle guest inquiries and resolve service concerns promptly
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through exceptional service delivery
- Maintain accurate guest records and reservation data
- Assist with valet services and lobby concierge duties as needed
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math aptitude for financial transactions
- Valid Florida driver's license preferred
- Professional appearance and demeanor
- Ability to stand for extended periods