Job Description
Join our dynamic hospitality team as a Front Desk Agent in sunny Tampa, Florida! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift schedules with the convenience of daily pay. Perfect for students, gig workers, or those seeking supplemental income. Enjoy competitive hourly rates, comprehensive training, and a vibrant work environment at our downtown boutique hotel.
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel software
- Respond to guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor security procedures and manage access control systems
- Market hotel amenities and services to enhance guest satisfaction
- Prepare daily reports and maintain guest data confidentiality
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling accuracy
- Valid Florida driver's license (if required for errands)
- Ability to stand for extended periods and lift 15 lbs