Job Description
Join our award-winning downtown Dallas hotel as a Night Shift Associate! We're seeking energetic professionals to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a luxury environment. Why work with us? Comprehensive benefits package, employee discounts, and a vibrant team culture focused on growth and recognition.
Responsibilities
- Manage guest check-ins/check-outs with efficiency and professionalism
- Monitor hotel security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams for operational excellence
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and maintain accurate financial records
- Prepare daily reports and ensure compliance with brand standards
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Ability to work flexible nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if applicable to role)
- Ability to stand/walk for extended periods