Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in Wichita! We're urgently seeking charismatic professionals to deliver exceptional guest experiences in our luxury downtown hotel. This is a fantastic opportunity to grow your hospitality career with competitive pay, comprehensive benefits, and a supportive team environment. Immediate openings available – apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services using Opera/PMS systems
- Manage reservations, room assignments, and billing inquiries with precision
- Resolve guest concerns promptly while maintaining service excellence
- Coordinate with housekeeping, maintenance, and management teams
- Process payments and maintain accurate financial records
- Uphold brand standards through professional appearance and conduct
Qualifications
- 1+ years hospitality/reception experience required
- Proficiency with reservation systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible availability including nights/weekends/holidays
- High school diploma or equivalent required